The Foundation Level is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

Why should I take ITIL Foundation?
Upon successful completion of the education and examination components related to this qualification, candidates can expect to gain a general overview, and basic knowledge and understanding of ITIL. Successful completion of the Foundation qualification also fulfils the prerequisite entry criteria for the next level of study within the ITIL qualifications scheme, the ITIL Intermediate Level.

ITIL: Overview and Benefits.
ITIL advocates that IT services must be aligned to the needs of the business and underpin the core business processes. It provides guidance to organizations on how to use IT as a tool to facilitate business change, transformation and growth.
The ITIL best practices are currently detailed within five core publications which provide a systematic and professional approach to the management of IT services, enabling organizations to deliver appropriate services and continually ensure they are meeting business goals and delivering benefits. The five core guides map the entire ITIL Service Lifecycle, beginning with the identification of customer needs and drivers of IT requirements, through to the design and implementation of the service into operation and finally, on to the monitoring and improvement phase of the service.
Adopting ITIL can offer users a huge range of benefits that include: Overview of ITIL
ITIL 2007 has five volumes publications in 2011 as below:
Our Training Methodology.
We developed the most advanced and up-to-date courses, materials and instruction even more advanced by tailoring them to the specific learning styles, needs and environments of the people and businesses who invest in them. We combine industry-leading learning content with ways to deliver the content that work for any work environment. And we accomplish that by getting to know the businesses we serve and tying our learning solutions to real business objectives. We have the ability to expertly assess needs, improve skills, reinforce learning and track progress helps us for our continual improvement.

Our Integrated Learning Approach includes five stages:
Determine individual skills and business goals and then match the course content and learning method to your company’s goals. Make the most of your training investment by identifying knowledge gaps and focusing on the most relevant courses to fill those gaps.

We provide in combination of classroom learning and eLearning where necessary. Our learning methods include:
Even the best course content in the world needs to be reinforced throughout the course session and long after class is over. MEHR integrates a wealth of learning resources into the training process to keep the learning fluid and increase retention.
Whether you’re a student or corporate training manager, use the validation component of Mehr’s Integrated Learning Approach to track learning progress, identify areas that need improvement and gauge the business value of the skills you or your teams are learning.
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